Privacy Policy

This Privacy Policy explains how spot. ("spot.", "we", "us") collects, uses, and shares personal information when you visit our website, purchase our products, or interact with our services.

1) Who we are

spot. builds NFC tools designed to help you trigger routines and reduce distractions with a simple tap. We're a small team built by Dan and Lenny.

2) Information we collect

We may collect the following categories of information:

• Contact information: name, email address, shipping address, phone number (e.g. when you order or contact us).
• Order information: items purchased, order number, payment status, refunds/returns, and related customer support messages.
• Device and usage information (website): IP address, browser type, pages viewed, approximate location (based on IP), and interactions with our site.
• Communications: messages you send us (support requests, feedback forms) and our replies.
• Marketing preferences: whether you opted in/out of emails and what you interact with (if enabled).

3) How we use your information

We use personal information to:

• Process and fulfill orders, including shipping, payments, returns, and customer support.
• Operate, maintain, and improve our website and product experience.
• Respond to messages, feedback, and support requests.
• Send service-related updates (e.g. order confirmations, shipping notifications).
• Send marketing communications if you choose to receive them (you can opt out at any time).
• Detect, prevent, and investigate fraud, abuse, or security incidents.

4) Cookies & analytics

We use cookies and similar technologies to run our store, remember preferences, measure performance, and understand how visitors use our website.

• Essential cookies help core functions like checkout, cart, and page navigation.
• Analytics cookies help us understand traffic and improve the site.

You can control cookies through your browser settings. Some features may not work correctly if you disable essential cookies.

5) How we share information

We share personal information only as needed to operate our business, for example with:

• E-commerce platform and payment providers to process transactions and prevent fraud.
• Shipping and logistics partners to deliver orders and provide tracking.
• Service providers that help us run our website, analytics, customer support, and communications.
• Legal and compliance if required by law, regulation, or to protect rights and safety.

We do not sell your personal information in the ordinary sense. If we ever use advertising or analytics that may be considered "sharing" under certain laws, we will provide appropriate controls.

6) Data retention

We keep personal information only as long as needed for the purposes described above, including to comply with legal, accounting, or reporting requirements.

7) Security

We take reasonable measures to protect your information. However, no security method is perfect, and we cannot guarantee absolute security.

8) Your choices and rights

Depending on where you live, you may have rights such as:

• Accessing or correcting your personal information.
• Requesting deletion of your personal information (where applicable).
• Objecting to certain processing or requesting restriction.
• Opting out of marketing emails at any time via the unsubscribe link.

To make a request, contact us using the details below.

9) International visitors

If you access our website from outside the country where we operate, your information may be processed in other locations where our service providers operate.

10) Children’s privacy

Our website and products are not directed to children, and we do not knowingly collect personal information from children.

11) Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when changes were made.

12) Contact

If you have questions or requests about this Privacy Policy, contact us at:
Email: support@use-spot.com